Customer Service & Sales

NRF Customer Service & Sales

Individuals taking this course will learn:

  • About products and services
  • How to assess and meet customer needs
  • Preparation for selling, gaining customer commitment and closing the sale
  • The basics of store operations and inventory control
  • The process of merchandising
  • The importance of common employability skills
  • How to craft a polished resume

Eligibility requirements: 15 years of age, or at least 10th grade
Course delivery: In-Person or Online
Exam delivery: Online only
Term of validity: 3 years
Certification 1: NRF (Nationally Recognized)
Certification 2: ZeeTheCook

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    Non – Discrimination Policy

    ZeeTheCook does not discriminate on the basis of age, sex, color, creed, disability, marital status, veteran status, nationality, race, sexual preference or anything else. This policy is followed with respect to programs, services, activities, admission of students, hiring of faculty and staff, and the admittance to functions and activities. We value diversity. Admission to ZeeTheCook, graduations, and certifications are administered in full compliance with applicable law.